Privacy Policy
Last Updated: 16 October 2025
At Dhiraj Roadways, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, billing and delivery addresses.
Service Information: Shipment details, pickup and delivery locations, and payment records.
Website Usage Data: IP address, browser type, and browsing activity through cookies and analytics tools.
2. How We Use Your Information
Your information is used to:
Provide logistics and packers & movers services.
Process payments and confirm bookings.
Communicate with you about your shipments or inquiries.
Improve our website, services, and customer experience.
Comply with legal obligations and prevent fraud.
3. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure. However, no online transmission is entirely secure, and we cannot guarantee absolute security.
4. Sharing of Information
We do not sell, rent, or trade your personal data.
Information may be shared only with:
Trusted service partners or vendors assisting in deliveries.
Legal authorities, if required by law or court order.
Insurance providers, in case of claims or disputes.
5. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. Cookies help us analyze website traffic and improve functionality. You can modify your browser settings to disable cookies if you prefer.
6. Your Rights
You have the right to:
Access, correct, or delete your personal data.
Withdraw consent for data usage (where applicable).
Request information about how your data is used.
To exercise these rights, contact us at dhirajroadways_kn@yahoo.co.in
7. Links to Other Websites
Our website may contain links to third-party sites. Dhiraj Roadways is not responsible for their privacy practices or content. We encourage you to review their policies separately.
8. Data Retention
We retain personal information only as long as necessary to fulfill our services, comply with legal requirements, or resolve disputes.
9. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date. Continued use of our website indicates acceptance of the revised terms.
10. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact:
Dhiraj Roadways
Kishore Ganj Chowk, Harmu Road, Ranchi
Email: dhirajroadways_kn@yahoo.co.in
Phone: +91 9431169457, 0651-2205152